Troubleshooting the Issue

Some common reasons that setup/connection issues occur are:

The library path environment variable is not set correctly for the ODBC drivers:
PATH on Windows
LD_LIBRARY_PATH on Solaris, HP-UX, and Linux
LIBPATH on AIX
The database and/or listener are not started.
The ODBCINI environment variable is not set correctly for the ODBC drivers on UNIX and Linux.
The ODBC driver's connection attributes are not set correctly in the system information file on UNIX and Linux (refer to "Data Source Configuration" in "Configuring the Product on UNIX/Linux" of the DataDirect Connect64 for ODBC and Connect64 XE for ODBC User's Guide. For example, the host name or port number are not correctly configured. Refer to individual driver chapters in the DataDirect Connect64 for ODBC and Connect64 XE for ODBC Reference for a list of connection string attributes that are required for each driver to connect properly to the underlying database.

For UNIX and Linux users: Refer to "Configuring the Product on UNIX/Linux" in the DataDirect Connect64 for ODBC and Connect64 XE for ODBC User's Guide for more information. See also "The ddtestlib Tool" for information about a helpful diagnostic tool.